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VoiceLive Play and Play GTX – Firmware Update

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You’ve probably heard that TC-Helicon has teamed up with Sennheiser to put our fantastic Mic Control functionality into their e 835 mic. If you’re a VoiceLive Play or Play GTX owner, you can now select the e 835 fx mic on your input screen.

In addition to adding the e 835 fx to our input options, we made a few other small changes:

  • “Correct Natural” HardTune style has been re-worked to adhere more closely to scale notes. Users found that “Correct Natural” and “Correct Chromatic” were too similar and wanted a style that fit between “Pop” or “Country Gliss” and “Correct Chromatic”.
  • Fixed an issue where uMod styles could sometimes load incorrectly.
  • Fixed minor UI inconsistencies (spelling errors etc.)

 

To get the update:

  1. Download and install VoiceSupport
  2. Back up your custom presets – read the VoiceSupport manual for details
  3. Power-up and connect your Play (GTX) via USB to your computer
  4. Open VoiceSupport
  5. Click on the “Firmware” tab after the program loads
  6. Click the topmost firmware version – it will say “new” next to it
  7. Follow the on-screen instructions
  8. NOTE: NEVER TURN OFF THE UNIT DURING A FIRMWARE UPDATE!!
  9. The unit will power cycle on its own and eventually return to its normal working state
  10. When the unit is “back to normal”, you’re done!

 

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