Updates. Preset Management. Tips & Tricks

VoiceSupport is your TC-Helicon USB enabled product’s connection to the online world. TC-Helicon designs its USB enabled products to grow and evolve, just like your use of our vocal processors. VoiceSupport is the application that allows you to install new firmware updates, stay in touch with the latest news, tips & tricks, singing advice as well maintain your personal database of presets. Key features include;

  • NEW! – Available Now
    • Professionally authored preset libraries
    • Streamlined home page
    • Direct access to manuals
    • Update messaging – helping you stay up to date with the latest software
  • Drag & drop preset management
  • Customizable content about your products
  • VoiceCouncil feeds for the latest advice for singers
  • Firmware upgrading
  • Account management
  • Access to support

Download VoiceSupport

When you run voicesupport for the first time a TC-Helicon USB enabled product must be connected.


VoiceSupport Presets

Online Preset Library

Version 1.2 adds simple drag & drop access to online preset libraries. Dozens of new presets as well as category organized presets for products such as VoiceLive 2, VoiceLive Touch, VoiceTone R1, D1, Harmony-G XT, Synth and Create XT are available. Crafty album art and descriptions allow you select a preset library or a single preset and drag it directly from our servers onto your product using VoiceSupport. You may require latest version of your product’s firmware.


Home is the landing page for VoiceSupport. On this page you can get the latest news, see your connected devices and filter your content experience. When your first run VoiceSupport it will scan for connected TC-Helicon devices and get the data from the currently selected device.


The preset page is where you get to make your product your own by managing, backing up, and renaming your presets as well as the new online preset library. With products like VoiceLive 2 you can even manage the steps in each of your presets. You must have a connected device to use the preset management features. The functionality may be different for each TC-Helicon product.


The Firmware page gives you the current version of your connected product’s firmware and allows you to update your firmware.


The Account page allows you to register your product and maintain subscriptions.

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