Service Guidelines

Warranty claims must be made to either the original authorized TC reseller or the nearest TC office: Locate the nearest TC office

Non-warranty claims maybe made directly to an authorized TC Service Partner.

Locate a TC-Helicon Service Partner below.

Further Information

Click here for more information about service / repairs to older TC-Helicon products.

Click here for more information about our policy regarding the availability of spare parts.

Click here for more information about our policy regarding the availability of product schematics.

Click here for more information about our policy regarding providing technical assistance to 3rd parties.

If you experience a problem with your TC-Helicon product please first read the TC-Helicon warranty policy before proceeding.

US Residents

For a service authorization in the USA please contact:

Lifetime Service Center
1955 Wehrle Drive, Suite B
Williamsville, NY 14221

Phone: 1-800-541-3015
Email: tcg@lifetimeservice.com

Thermal Relief Design, Inc.
Cheyenne Commerce Center
730 West Cheyenne Ave.
Suite 120
North Las Vegas, NV 89030

Phone: 702-395-7005
Email: info@thermalrelief.com
Website: www.thermalrelief.com

High Energy Repair, Inc.
21929 US 19 North
Clearwater, FL 33765

Phone: 727-797-6440
Email: highnrgfl@aol.com
Website: www.highenergyrepair.com

Service centers in the rest of the world